Water Damage Restoration & Claims

Be careful how you report water damage to your insurance company. Most people contact their insurance company immediately after any water damage at all. Most of the time, no harm. However, sometimes you may decide against filing a claim – for a number of reasons.

When you end the call, you may think the matter is closed. But the company likely recorded your call and the details of the damage. That call can haunt you for years because most insurers report such damage to be included in your C.L.U.E. (Comprehensive Loss Underwriting Exchange) database. They report the incident, whether or not you file a claim.

Your C.L.U.E. report details losses reported on your property and on you and stay on your record for seven years. The report is used to “adjust” your rate and to determine eligibility for renewal. Two pretty important issues!

Best advice is to call an adjuster right away to get help thinking through the loss and considering the claim.

When you end the call, you may think the matter is closed. But the company likely recorded your call and the details of the damage. That call can haunt you for years because most insurers report such damage to be included in your C.L.U.E. (Comprehensive Loss Underwriting Exchange) database. They report the incident, whether or not you file a claim.